You can have the best of both worlds -
Market Leading Technology and Good Old Fashioned Customer Service.
At APlus, our customers are our top priority. Our customers notice the difference and their reviews show it. As much as we pride ourselves on our state of the art technology, there is no question that we glean more satisfaction in knowing that we have made our clients' processes better and that they trust us implicitly to have their best interests at heart.
Don't take our word for it - here is what our customers have to say...
"One of our favorite aspects of APlus is the customer service we've received since changing payroll providers. Your entire staff is personable and friendly which makes any issue we may have easy to approach and resolve quickly. We were all impressed with the dedication and commitment during our conversion to APlus in making it a success."
- Pam Didway Director of Accounting at The Traditional Bakery, Inc., in Springfield, Missouri
"APlus Payroll do an outstanding job, the staff are exceptional. They go above and beyond to meet our needs."
- Paul Whitlock Owner of Grimescrubbers in Springfield, Missouri
"Big Brothers Big Sisters has been using APlus Payroll for the past 3 years and I have been very impressed by their software and customer service. Brian and his team came out to our office to personally walk us through all of the benefits of the software and we have found it to be extremely user friendly. Being able to access our payroll information and submit it from any location via the Internet is a huge advantage for my busy schedule. I also enjoy all of the different reports that are available and the software's ability to track PTO accruals. The best part about working with APlus Payroll is that anytime I have a question, I am able to pick up the phone and talk with someone immediately who will walk me through the software. APlus Payroll has saved me so much time through their software's convenience and functionality."
- Katie Davis CEO of Big Brothers Big Sisters of the Ozark in Greene County, Missouri
"A Plus Payroll has been a huge asset to our company as we are rapidly expanding. When we switched to A Plus Payroll, it significantly decreased our administrative duties. The technology they use was the biggest selling point to us, but it turns out their customer service is even better. We can always count on the A Plus team to answer our questions promptly and provide us with accurate information. We highly recommend this professional staff to companies of any size!"
- Wendy Young Andy's Frozen Custard
"As Human Resource Administrator of Galley Support Innovations I needed something to make my job easier ,a software that would assist from the applicant to time labor management, and could be utilized by someone with little to no computer experience. APLUS Payroll has succeeded in doing just that. Penny Sieger APLUS Tax Implementation Manager has gone above and beyond to assist us in whatever we needed. She has actually made building Kronos to our specification fun and exciting. She has exhibited the GSI Motto "We Make It Happen." The experience from the presentation of the service to the training has been phenomenal and simple. Thanks APLUS From a Satisfied Customer"
- Shirley Winfrey Human Resource Administrator at Galley Support Innovations in Sherwood, Arkansas
"We had always completed all of our own payroll in-house, but as we got bigger and the regulations and record-keeping became more and more complicated we decided to seek out someone to handle this part of our business for us. APlus was recommended to us and we couldn't be happier. This is one part of my business that I no longer have to fret over or worry about whether or not it is being handled properly. I can focus my efforts elsewhere. Most importantly, no request for information or clarification, no matter how big or small, has not been answered almost immediately. I am still constantly amazed that the APlus team not only always gets me what I need but their response time is almost always immediate. It is remarkable."
- Matt Henry Managing Member of Henry's Towing in Brookline, Missouri
"Sunbelt has been working with APlus Payroll for four years now. They have made our payroll process so much more efficient. In our business we are required to submit certified payroll reports on our jobs and APlus Payroll has made the process of compiling this information so much easier. I appreciate the fact that they will enter our payroll when I am on vacation. Brian, Walker and Penny are so helpful and answer my questions immediately. I have never had to wait for an answer to an issue. We are definitely a satisfied customer!"
- Susan Terrill CPA at Sunbelt Environmental in Springfield, Missouri
"Hiring APlus Payroll is one of the best decisions I've made as the new Clinic Director. We previously used another accounting firm to handle our payroll but the timekeeping software APlus was able to provide is why we switched. I refer to Penny at APlus as my hero. She has answered every question I've had about the timekeeping, the taxes, contract labor laws and anything else I need to know. And she does it in a timely manner, which is so appreciated. I truly cannot say enough good things about APlus. They are saving me time and money and that's something every business wants."
- Stacy Williams Clinic Director
"APlus Payroll makes payroll processing simple. As BCFO has grown, APlus Payroll has implemented cost effective solutions to streamline our process, automate timekeeping and correctly allocate payroll expenses to individual offices. The customer service is outstanding. Working with Danielle is like having another team member on staff."
- Crystal Webster Executive Director at Breast Cancer Foundation of the Ozarks in Springfield, Missouri
"We made the decision to begin outsourcing our payroll with APlus in 2012 and it has been one of the best decisions related to payroll we have ever made. Having the APlus team's expertise handling our payroll, related taxes and reporting freed up much needed time to allow our team to focus on other business needs. We look forward to growing even more with APlus over the coming year as we begin implementing additional functionality and automation with their HR system. Thank you APlus Team!"
- Heather Woody CFO of Paperwise in Springfield, Missouri
"We often refer our clients to APlus because we know that their payroll and time/labor management will be done correctly and save them time and they do a great job! We know because we are an APlus client as well. Typically, when we make a referral (to Aplus) we know that our clients will be in good hands and that's important!"
- Jeff Robinson Accountant/Partner at Robinson & Company LLP in Springfield, Missouri
"For years, we resisted using a payroll service and instead labored through payroll on our own. Now that we have been using APlus Payroll for a few months, I cannot even conceive going back to our old method. We are now saving significant time each month and our employees have more features available to them. The staff at APlus was fantastic as we ran into unfamiliar situations during the transition. Everything is running smoothly now. We highly recommend them!"
- Eric Matzat President of Palen Music Center in Springfield, Missouri
"The Cost savings and time savings have been a huge benefit to the church. The customer service during the setup provided a smooth trouble-free transition. We love it!"
- Brooke Sepeda Business Manager of All Saints Anglican Church in Springfield, Missouri
"I love doing business with APlus! They have been incredibly accommodating to our needs and it's made the payroll process so incredibly easy!"
- Tammi Sparkman Owner of Professional Weight Management in Springfield, Missouri
"Sean Washburn with Early Bird restaurant highly recommended APlus and after meeting with Greg and Penny, it was the only logical decision to make and it was all I needed. I knew we were in good hands! It's amazing to be so organized and have it all together on a startup company!"
- Corie and Katie Eden Owners of Early Bird Breakfast Pub in Springfield, Missouri
"Running our own business there only seems to be so much time in the day to handle the day to day operations. Letting APlusPayroll handle the regulations and requirements of payroll, allows us to spend more time doing what we do best, helping our customers find the right acoustic instruments and instructors for their needs."
- Jeremy Chapman Co-Owner of The Acoustic Shoppe in Springfield, Missouri
"The reason we like doing business with APlus is that they make Payroll so easy. The goal was to take the work of payroll and get in the hands of and experts and their customer service have been impeccable! The transition was amazing!"
- Johna Morris Nightworks Lighting in Fenton, Missouri
"As a dentist, it's my job to take care of people & help them in their time of need. As a small business owner, there are a lot of administrative tasks that demand my time & attention & detract from the time I can spend taking care of people. Knowing I can trust A+ to handle our payroll allows me to get back to what I want to do. A+ takes care of me so I can take care of my patients."
- Daniel Harkey, DDS Dentist in Mansfield, Missouri
"The transition and the training process was superior compared to what we have experienced before. That experience really got us up to speed quickly using the Kronos Workforce Ready System which is very user friendly and extremely powerful"
- Mark Brown General Manager of Magers Elite Cleaning in Springfield, Missouri
"They literally have handled everything for me. It doesn't get much easier than using APlus!"
- Stephen Washburn Owner of Roots Coffee Bar in Springfield, Missouri
"I like how the system does so much and love how easy it is to get in touch with someone to get assistance when I need help"
- Amanda Kelley Genesis MedSpa in Jefferson City, Missouri
"I enjoy working with APlus because they are experts in these areas that I don't have the time or resources to be an expert in."
APlus makes it easy for me as I send a simple one-line email and payroll just happens, and it's right every time! Payroll is almost an afterthought because they've made payroll so easy to do.
My CSR Penny has been wonderful to work with and always reminds me when I need to pull the trigger."
- Greg Downey Capital Resourcing Solutions
"It's so nice not to have to worry about all of the little details of payroll, especially for a brand new business owner! APlus has been very responsive and great at communicating with us"
- Lisa Tinkler Owner, http://www.redlineathletics.com
"The technology is great and easy to use and it saves me a lot of time and headaches. The support team at APlus is outstanding! They answer my questions and solve my problems before I even know that I have them."
- Trish Pearson CEO of My Movers in Springfield, Missouri
"The things that I have been most pleased with in working with APlus is that the transition was so easy and I never had to worry about the process. Savanna our CSR was so good at walking us through the process with great follow through and I look forward to our ongoing relationship!"
- Melanie The Thicket/Nest in Springfield, Missouri
"I just wanted to take a minute to tell you how extremely happy I have been with your company. Nothing against the prior company we were using, but I am so happy we switched over to A+. I have had a great relationship with both Penny and Jessica. They are on the ball with every request and communication and do a great job. The HR resource is something I never anticipated having access to. It has answered a problem in my work life that I didn't even know there was a solution to. After asking Jessica several HR-related questions, she gave me access to it and it has been a godsend. So, just wanted to let you know how happy we have been and you've got a great company! I am definitely singing your praises to anyone who asks us about payroll and HR companies.”
- Kelly Kinney Lee Owner at Kinney Amusement and Vending Co. in Springfield, Missouri
"We were reluctant to use APlus Payroll because of the complexity of our compensation. However, Savanna was able to find a workable solution so that our payroll process runs smooth. Now we are able offer direct deposit. We also enjoy the regular webinars and helpful HR tips."
- Madison Moritz Office Manager of All Klear Plumbing, Heating & Cooling, Inc. in Springfield, Missouri