Can I Send a Text Message to All My Employees Within UKG Ready?

Every employer has had this moment.

Something important needs to get to every single person on your team. Today. Not next week when they wander past the break room bulletin board. Not eventually when they happen to open their email. Now.

Maybe open enrollment closes Friday and half your staff hasn’t acted yet. Maybe W-2s just dropped and your phone is about to ring fourteen times with the same question. Maybe the parking lot is being repaved tomorrow and nobody knows.

You need to reach people. Fast. All of them.  There’s a feature built exactly for this inside your system. It’s called Broadcast Messages. And if you’re not using it, you’re doing this the hard way.

This great feature lets you send a communication to your entire workforce — or any group within it — via email, text message, or both. Right from inside the system. No third-party app. No extra login. No copying and pasting into a separate tool.

You write the message in your own words. You choose who gets it. You attach whatever they need — the benefits summary, the updated policy, the parking map. Then you either send it immediately or schedule it for the exact right moment.

What Our Clients Actually Use It For.

These aren’t made-up scenarios. These are real situations our clients deal with every month — and how Broadcast Messages makes them easier.

• Open enrollment. Send the deadline, the changes, and the benefits summary in one message. Schedule a reminder three days out. Nobody can say they didn’t know.
• W-2s are ready. The moment they’re available, send a broadcast. Here they are, here’s how to access them. Watch the January phone calls disappear.
• Building maintenance or construction. Parking lot closed tomorrow. Entrance relocated next week. HVAC down Thursday. Your employees have commutes to plan. A thirty-second message the night before means nobody shows up to a surprise.
• Policy changes. New handbook. Updated PTO policy. State minimum wage change. Send it, document it, move on.
• Emergencies. Office closed. System down. Anything that can’t wait for email. Text delivery puts it in people’s pockets in seconds.

Email and Text. Not One or the Other.

This is the part that matters most. Some of your team lives in their inbox. Others won’t see an email until they get home — if then. Text gets through. It buzzes. It demands attention in a way that email stopped doing years ago.

With Broadcast Messages you choose both if you want. The enrollment reminder goes out as an email with the PDF attached. The emergency closure goes out as a text. You decide based on what the situation calls for.

When you send a Broadcast Message through the system, it’s logged. Timestamped. Documented.  That might sound like a small thing. It isn’t.  Employment disputes. Benefits eligibility questions. Compliance audits. They all eventually come down to one question: can you prove you communicated it?

“I sent an email” isn’t proof. A timestamped broadcast message in your HR system is.  It’s a detail that doesn’t matter at all — until the day it’s the only thing that matters.   If you ever find yourself in a dispute over whether an employee was notified of something, you’ll want a record that goes beyond “I’m pretty sure I sent something.” Broadcast Messages gives you that record automatically.

If Broadcast Messages isn’t part of your routine yet, it should be. Most of our clients who start using it can’t believe they were doing it the old way. Contact us here or your APlus CSS directly  to help you get set up.