Meet the APlus Team
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Joanna Burough

Client Support Specialist

Joanna joined us in 2021 and brings over twenty years of payroll experience working at two CPA firms and a law firm. She has a Bachelor of Science in Accounting from Missouri State University. She lives in Nixa with her husband, two daughters, and two dogs.

“An important aspect of providing great customer service is being able to speak to a person who is familiar with your account each time you call or send an email, instead of having to explain your situation several times to different people. There is nothing worse after being transferred multiple times, and no one seems to know how to help you or give you an answer.  That is frustrating, and a waste of your valuable time!  I work together with our team to build a close working  relationship with my clients so they know they can rely on me.  I strive to streamline their payroll processing and reporting duties to minimize the time they spend on their company payroll, which lets them get back to building their company.”