Why Does APlus Charge an Onboarding Fee?

Firstly,  we don’t believe in “flipping a switch and hoping for the best.”

Our onboarding fee exists for one simple reason: to make sure your very first payroll with us is done correctly, confidently, and in full compliance.

What the Onboarding Fee Covers

When you come over as a new client, Savanna and our team don’t just collect a few forms and send you on your way. We take the time to walk beside you through the entire setup process, including:

  • Gathering and reviewing your company and employee information

  • Setting up federal, state, and local tax details correctly

  • Verifying pay schedules, deductions, and benefits

  • Reviewing prior payroll history when needed to ensure a clean start

  • Answering questions and explaining how things work along the way

This is hands-on, human support—not automation.

Why This Matters

Payroll mistakes can be costly, stressful, and time-consuming to fix—especially when they happen early on. Starting fresh and setting things up properly from day one helps prevent:

  • Tax filing errors

  • Incorrect employee pay

  • Compliance issues

  • Last-minute payroll panic

Our onboarding process is designed to give you peace of mind so you can focus on running your business, not worrying about payroll.

Not Just Setup—A Strong Foundation

Think of the onboarding fee as an investment in getting it right the first time. It ensures:

  • You’re compliant from your very first payroll

  • You know who your dedicated support team is

  • You understand the process and feel confident moving forward

Once you’re onboarded, payroll becomes smooth, predictable, and stress-free—just the way it should be.

The APlus Difference

Many providers rush onboarding or rely heavily on self-setup tools. We take a different approach. We believe great payroll starts with great preparation, and that starts with real people taking the time to do things right.

That’s what your onboarding fee supports—and it’s one of the ways we help set you up for long-term success.

Contact your friendly APlus Payroll CSS for further information (including login details) or login here. Want to know how we can help your Payroll or Time & Labor process? Please contact us here. Consultation is friendly and free!