Frequently Asked Questions

We like to be transparent with our clients from the start of our partnership, so we've compiled a list of questions that you may have thought of (and some you may not) that we get asked most frequently.

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Are you using the Social Security Verification Service?

Social Security Number Verification Service As announced earlier this year, the Social Security Administration (SSA) made a change to how Business Services Online (BSO) is accessed for the Social Security Number Verification Service (SSNVS). Based on this change, users must create their account through the Social Security Administration and use a…

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Don’t get hooked by the ‘Phisher’! – 5 warning signs to look out for in a suspicious email.

We’ve all heard the stories, Someone goes into an email innocently. Sounds legitimate , the links look real, but they’re not. Before you know it, a hacker had access to all your information and has succeeded in stealing your identity or shutting down your network. Don’t let this happen to you.…

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Are you wondering what a Payroll card is and who can benefit from it? – We have answers!

Are you issuing paper checks to employees without bank accounts? Imagine the convenience of direct deposit for everyone. With a payroll card, that’s possible.  Payroll cards offer an electronic and hassle-free way for “unbankable” employees to receive their pay. Instead of paper checks, they receive a debit card linked to a…

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What the workplace discrimination ruling may mean for you

  Most employers have heard of the classes that are protected by Title VII of the Civil Rights Act – race, color, national origin, sex, and religion. But many employers aren’t aware that other federal and state laws create protected classes, and that the Equal Employment Opportunity Commission (EEOC) and courts…

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Remote, Hybrid or Fully return to office? The pros and cons of what to do with your employees

The question on many employers’ minds remains whether it’s time to bring all their employees back to the office. The COVID-19 pandemic saw a mass shift towards remote work, and now as the world recovers, businesses are left to evaluate what the future of work looks like. Is this the right…

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Supreme Court Reinterprets Undue Hardship Standard for Religious Accommodations

  Employers, as you may know, are obligated under Title VII of the Civil Rights Act to provide reasonable accommodations for their employees’ religious practices and beliefs, as long as it doesn’t create an excessive burden. This ensures that individuals can freely exercise their faith while balancing the needs of the…

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What is tip reporting and why is it so important for your business?

  Tip reporting is critical for businesses to remain compliant with tax laws and labor regulations, ensure accurate financial reporting and analysis, and promote a positive and transparent work culture. In the paragraphs below, we highlight why these areas are so important to you as a business owner. What is Tip…

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How to create a great offer letter from your Company

  As a business owner, one of the most important tasks you’ll undertake is hiring. You’re looking for the right person to fill a crucial role in your company, and you want to make sure they know just how much you value their skills and experience. An offer letter is your…

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Everything you need to know about tip credit reporting

With the restaurant industry becoming increasingly competitive, it is essential that operators have a firm understanding of the tip credit report. The traditional model of tipping has changed significantly over the years and now, more than ever, restaurants need to be aware of their obligations when it comes to this important…

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If you would trust your plumber with your house, wouldn’t it make sense to trust a Payroll service with your business?

Outsourcing payroll may seem like a daunting task for some businesses, but the benefits are certainly worth considering. One major benefit is the ease and convenience of leaving the payroll responsibilities to a trusted third-party vendor. Not only does this relieve the burden of completing the payroll process, it also provides…

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Find your ‘Touchstone’

    Many travelers to Ireland have heard of kissing the Blarney stone, but most have never heard of ‘kicking the wall’ on the promenade just outside of the beautiful city of Galway on Ireland’s west coast. Like so many traditions, it’s unclear when it began, but for the numerous walkers…

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Changing for the better

If the past few years have taught us anything, it’s that change is inevitable, and the ability to pivot quickly to those changes can make or break you. From the time we are born, we are constantly changing and adjusting our roles. If you are the first-born, you enjoyed that period…

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Customer Service – A Eulogy

Customer service as we know it died on October 23 2022. It died when an airline chose to wheel out a ‘happy cart’ filled with chocolate and water to appease customers who were just trying to get home and had been delayed already by 3 hours. No real people with explanations…

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Why the humble grocery cart teaches us all a lesson

How many time do we see a shopping cart making a break for freedom?. Often it’s there because its previous owner chose not to return it to its corral. The humble shopping cart presents itself as a great example of whether someone will do what is right, without being forced in…

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Happy St. Patrick’s Day!

March 17th -It’s a time to celebrate being Irish even if you’re not, in the hopes that you will be able to gain a little ‘luck of the Irish’ or ‘rub of the green’. After the year we’ve all had, I’m sure we would welcome some good fortune;  however, if we…

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Life Lessons from Peter Pan

Within children’s literature there is a much loved character who could teach us a lot about how to cope in these trying times, and that would be Peter Pan. Written by Scottish playwright, JM Barrie, it tells the story of a free-spirited and mischievous young boy who can fly, never grows up…

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Changing Your Direction

Jimmy Dean once said: “I can’t change the direction of the winds, but I can adjust my sails to reach my destination”. In sea-faring terms this would be known as ‘tacking’ where you zig-zag into the wind in order to get to your chosen place.  In sailing, to get to where…

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Grow Where You’re Planted

The working world is filled with people who work so  hard to find a job, yet once they get thrown their first roadblock or difficulty in that position are already casting their eyes to greener pastures, instead of working through the challenge and looking for a solution. In professional sports, it…

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Still have questions?
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  1. You'll receive ONE phone call and ONE confirmation email within ONE business day. We’ll ask you about your business and how you currently do things, what you like about what you're doing now, and what you’d like to do better. If we think we can help, we’ll suggest scheduling a short demonstration.
  2. We'll then schedule a live demo with a member of our Customer Support team who will show you how they make our platform successful for specific businesses like yours.
  3. You’ll then receive a detailed proposal customized for your business with just what you need NOW.
  4. You’ll let us know when you’d like to start or, if it’s not for you right now, you'll be kind enough to tell us.

Meet Payroll Paul

Payroll Paul first joined APlus Payroll in 2008. He specializes in helping build the customer service, marketing, and culture within the company; relying on his 40+ years of 'customer delight' experiences across six countries. 

PCD

Paul Devlin