Frequently Asked Questions

We like to be transparent with our clients from the start of our partnership, so we've compiled a list of questions that you may have thought of (and some you may not) that we get asked most frequently.

Revolutionize your TLM process with APlus Payroll

Are you still managing time-off requests using pen and paper, text messages, or emails? If so, it’s time to consider an upgrade. While these traditional methods may seem simple, they often lead to a host of issues, including miscommunication, inconvenience, and time-consuming processes. The Problem with Manual Time-Off Requests Consider this…

5 Ways To Find Companies That Prioritize Personal Service

Are you absolutely sick and tired of poor customer service, especially when it comes to payroll companies? If the first voice you hear is a recording saying “We value your call”, how valuable is it really? It’s frustrating to try to get help from someone who seems completely disinterested in…

Earned Wage Access (EWA) 101 – What is it and how will it help you attract and retain talent while reducing costs?

Earned Wage Access provides employees with invaluable flexibility, granting them early access to their earned wages before payday. This means they can handle unexpected expenses without resorting to predatory lenders. With EWA, employees gain the freedom to manage unforeseen costs effectively. In fact, 77% of EWA users report reduced financial stress,…

Why small businesses are suffering burnout.

In a recent WALMART small business survey, they mention that 70% of small businesses suffer burnout and being overwhelmed. The payroll process is a critical operation for businesses, but it can present several challenges. Here are the top three pain points that often motivate companies to seek alternative payroll service…

Why did APlus choose UKG as their software provider?

APlus Payroll is supported by Ultimate Kronos Group (UKG), a renowned cloud company with a global workforce of over 13,000 employees and generating revenue of over $3 billion. But who exactly is UKG, and why might you not have heard of them before? UKG may be a newer name, but its…

8 major challenges that companies face when using a payroll provider

Streamline your payroll processes, ensure compliance, and boost employee satisfaction by tackling these challenges head-on! Compliance with Employment Laws and Tax Legislation: Companies must keep up with constantly changing state, federal, and local tax laws, as well as employment regulations. Mistakes can lead to penalties and legal issues. Solution: Employing…

Are you wondering what a Payroll card is and who can benefit from it? – We have answers!

Are you issuing paper checks to employees without bank accounts? Imagine the convenience of direct deposit for everyone. With a payroll card, that’s possible. Payroll cards offer an electronic and hassle-free way for “unbankable” employees to receive their pay. Instead of paper checks, they receive a debit card linked to a…

Employers, Are You Prepared? Form I-9 Remote Verification Policy Ending July 31, 2023!

As employers, we need to stay updated with the latest policies and regulations to ensure compliance and avoid penalties. Crucial to that is the Form I-9, also known as the Employment Eligibility Verification form. This form ensures that employers verify the identity and eligibility of each new employee hired…

A Win for Retirees: Missouri to Exempt Social Security and Public Pension Payments from State Income Taxes

If you are a retiree residing in Missouri, we have some good news for you! Starting this year, Missouri will be exempting Social Security and public pension payments from state income taxes. This move towards tax relief for retirees is a major step taken by the state government, and it’s…

What is tip reporting and why is it so important for your business?

Tip reporting is critical for businesses to remain compliant with tax laws and labor regulations, ensure accurate financial reporting and analysis, and promote a positive and transparent work culture. In the paragraphs below, we highlight why these areas are so important to you as a business owner. What is Tip…

What you need to know about the Pregnant Worker’s Fairness Act (PWFA)

On June 27, 2023, the Pregnant Workers Fairness Act (PWFA) went into effect. This act is designed to protect both current and future employees who may be pregnant, or have medical conditions related to pregnancy or childbirth, in the workplace. Here are some key points to know about the PWFA: –…

Why Employees Must Be Paid Full Minimum Wage When Tip Sharing/Tip Pooling is Required

Restaurants have long been an industry that relies on tips to supplement employees’ income. As a result, many employers require their employees to participate in tip sharing or tip pooling, to ensure everyone on staff receives a fair share of the gratuity. However, it is important to note that if you…

Celebrate your slice of the American pie this July 4th!

For those of us that are Americans by choice the 4th of July is a special time for celebration. It’s a time to reflect on our own version of the American dream. Like the Country itself, it’s made of millions of stories , each unique and special. It’s a reminder that…

Everything you need to know about tip credit reporting

With the restaurant industry becoming increasingly competitive, it is essential that operators have a firm understanding of the tip credit report. The traditional model of tipping has changed significantly over the years and now, more than ever, restaurants need to be aware of their obligations when it comes to this important…

If you would trust your plumber with your house, wouldn’t it make sense to trust a Payroll service with your business?

Outsourcing payroll may seem like a daunting task for some businesses, but the benefits are certainly worth considering. One major benefit is the ease and convenience of leaving the payroll responsibilities to a trusted third-party vendor. Not only does this relieve the burden of completing the payroll process, it also provides…

Is Happiness sustainable?

You wake up on the wrong side of the bed, late for work. You spill your coffee and as you try to make up time you find that every traffic light you hit has turned red for you. You arrive with the weight of the world on your shoulders. It’s…

Find your ‘Touchstone’

Many travelers to Ireland have heard of kissing the Blarney stone, but most have never heard of ‘kicking the wall’ on the promenade just outside of the beautiful city of Galway on Ireland’s west coast. Like so many traditions, it’s unclear when it began, but for the numerous walkers…

Changing for the better

If the past few years have taught us anything, it’s that change is inevitable, and the ability to pivot quickly to those changes can make or break you. From the time we are born, we are constantly changing and adjusting our roles. If you are the first-born, you enjoyed that period…

A Thanksgiving Wish by Jessica Nottingham

For some, Thanksgiving is a time to gather and celebrate with family and appreciate the memories that come with it: the oven heating up the kitchen starting in the early morning; little feet pattering down the hallway toward the kitchen to be enveloped in the wonderful smell of baking rolls; sword…

Claiming my business retention credit

It’s still not too late to claim your Employee Retention Credit! After another great month of helping clients get money back through the Employee Retention Credit program, we wanted to remind you that it’s not too late to apply and we are here to help you through it. The ERC remains…

COBRA Administration – How we help you

Many employers still do not fully understand what they are required to do with COBRA. Working with APlus, you will not only minimize your liability associated with administering the program, but save yourself countless hours of work. Proper COBRA compliance entails many required notices and tracking numerous time frames. The notice…

The salt shaker’s path to excellence

As we enter 2022, many of us will be looking to commit to a new series of values and goals. Some call them resolutions. The problem, though, with a set goal or resolution is that if you find you are getting behind in that goal it can be incredibly discouraging and you…

What report don’t you have but would love to see?

If we were to ask you that simple question, I bet you could come up with an answer. One of our most popular features of our service is our custom report writing capabilities. We love a challenge and when a client comes to us with a particular request to capture data,…

Our HR resource center is a wealth of information..Are you taking advantage of it?

Shh…there’s a well kept secret on our webpage under HR resources. Login and you will find a wealth of HR information at your fingertips. From learning videos to Job description templates and links to HR laws by State, it is truly one of our most underutilized features of our website and…

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Meet Payroll Paul

Payroll Paul first joined APlus Payroll in 2008. He specializes in helping build the customer service, marketing, and culture within the company; relying on his 40+ years of 'customer delight' experiences across six countries.

Paul Devlin