Frequently Asked Questions
We like to be transparent with our clients from the start of our partnership, so we've compiled a list of questions that you may have thought of (and some you may not) that we get asked most frequently.
Don’t get hooked by the ‘Phisher’! – 5 warning signs to look out for in a suspicious email.
We’ve all heard the stories, Someone goes into an email innocently. Sounds legitimate , the links look real, but they’re not. Before you know it, a hacker had access to all your information and has succeeded in stealing your identity or shutting down your network. Don’t let this happen to you.…
Read MoreWe are considering closing the office the day before an upcoming holiday, giving employees an unpaid day off. How would this work for our exempt employees?
Under the Fair Labor Standards Act, exempt employees, who are not eligible for overtime pay, must receive their regular salary regardless of the hours worked in a workweek. If your exempt employees are working during a holiday week, you cannot designate it as an unpaid day for them. Similar to nonexempt…
Read MoreAre you wondering what a Payroll card is and who can benefit from it? – We have answers!
Are you issuing paper checks to employees without bank accounts? Imagine the convenience of direct deposit for everyone. With a payroll card, that’s possible. Payroll cards offer an electronic and hassle-free way for “unbankable” employees to receive their pay. Instead of paper checks, they receive a debit card linked to a…
Read MoreBe the light – Make a difference
💡💫 Have you ever been in your Monday morning meeting and immediately be able to tell who’s going to have a good day? Just like a light bulb, some days we appear bright, shining with positivity and energy, illuminating everything around us. Other days, we might feel dim, our light…
Read MoreWhat the workplace discrimination ruling may mean for you
Most employers have heard of the classes that are protected by Title VII of the Civil Rights Act – race, color, national origin, sex, and religion. But many employers aren’t aware that other federal and state laws create protected classes, and that the Equal Employment Opportunity Commission (EEOC) and courts…
Read MoreRemote, Hybrid or Fully return to office? The pros and cons of what to do with your employees
The question on many employers’ minds remains whether it’s time to bring all their employees back to the office. The COVID-19 pandemic saw a mass shift towards remote work, and now as the world recovers, businesses are left to evaluate what the future of work looks like. Is this the right…
Read MoreEmployers, Are You Prepared? Form I-9 Remote Verification Policy Ending July 31, 2023!
As employers, we need to stay updated with the latest policies and regulations to ensure compliance and avoid penalties. Crucial to that is the Form I-9, also known as the Employment Eligibility Verification form. This form ensures that employers verify the identity and eligibility of each new employee hired…
Read MoreWhat is COBRA?
COBRA, which stands for the Consolidated Omnibus Budget Reconciliation Act of 1985, is a federal law that offers an option for certain employees and their covered dependents to continue their group health coverage, at their own expense, in the event that it would otherwise be terminated. These qualifying events may…
Read MoreHow to create a great offer letter from your Company
As a business owner, one of the most important tasks you’ll undertake is hiring. You’re looking for the right person to fill a crucial role in your company, and you want to make sure they know just how much you value their skills and experience. An offer letter is your…
Read MoreEverything you need to know about tip credit reporting
With the restaurant industry becoming increasingly competitive, it is essential that operators have a firm understanding of the tip credit report. The traditional model of tipping has changed significantly over the years and now, more than ever, restaurants need to be aware of their obligations when it comes to this important…
Read MoreIf you would trust your plumber with your house, wouldn’t it make sense to trust a Payroll service with your business?
Outsourcing payroll may seem like a daunting task for some businesses, but the benefits are certainly worth considering. One major benefit is the ease and convenience of leaving the payroll responsibilities to a trusted third-party vendor. Not only does this relieve the burden of completing the payroll process, it also provides…
Read MoreIs Happiness sustainable?
You wake up on the wrong side of the bed, late for work. You spill your coffee and as you try to make up time you find that every traffic light you hit has turned red for you. You arrive with the weight of the world on your shoulders. It’s…
Read MoreThe 13 folds
I attended my first military funeral recently and was taken aback with the sheer precision involved in the folding of the flag. It was incredibly moving and the final presentation to the family members was very emotional. In speaking afterwards with the fine servicemen that took part in the…
Read MoreFind your ‘Touchstone’
Many travelers to Ireland have heard of kissing the Blarney stone, but most have never heard of ‘kicking the wall’ on the promenade just outside of the beautiful city of Galway on Ireland’s west coast. Like so many traditions, it’s unclear when it began, but for the numerous walkers…
Read MoreHappy New Year!
The end of an old year and the start of a new one is always a special time. Whether it be New Year resolutions or just a new attitude, it is a chance to start afresh. Of course, by this point in January most people are struggling to stay the course…
Read MoreA Thanksgiving Wish by Jessica Nottingham
For some, Thanksgiving is a time to gather and celebrate with family and appreciate the memories that come with it: the oven heating up the kitchen starting in the early morning; little feet pattering down the hallway toward the kitchen to be enveloped in the wonderful smell of baking rolls; sword…
Read MoreCustomer Service – A Eulogy
Customer service as we know it died on October 23 2022. It died when an airline chose to wheel out a ‘happy cart’ filled with chocolate and water to appease customers who were just trying to get home and had been delayed already by 3 hours. No real people with explanations…
Read MoreThe little things really do make a big difference
A few weeks ago I was trying to deliver a nice amenity to my wife who was at a Conference in Atlanta. The hotel was a high end chain, so I expected the service to match. The order was simple. Iced coffee, cookies and a note, delivered the evening she checked…
Read MoreAuthenticity is the new superpower
Author Brene Brown once stated: “Authenticity is a collection of choices that we have to make every day. It’s about the choice to show up and be real. The choice to be honest. The choice to let our true selves be seen.” As employees seek for greater work satisfaction and home/work…
Read MoreAuthenticity is the new superpower
Author Brene Brown once stated: “Authenticity is a collection of choices that we have to make every day. It’s about the choice to show up and be real. The choice to be honest. The choice to let our true selves be seen.” As employees seek for greater work satisfaction and home/work…
Read MoreWhy the humble grocery cart teaches us all a lesson
How many time do we see a shopping cart making a break for freedom?. Often it’s there because its previous owner chose not to return it to its corral. The humble shopping cart presents itself as a great example of whether someone will do what is right, without being forced in…
Read MoreWhy employee self-service is a Win/Win for all.
Imagine a scenario where your employee is requiring a copy of their pay stub after hours. They’re at a car dealership and are looking to take out a loan and forgot to get a copy from HR before they left. Wouldn’t it be nice if they could just open their app…
Read MoreTraditions
Traditions… It’s what keeps our holidays (and memories) alive and one of the reasons we so look forward to them. Regardless of how tough a year it may have been, when you have family traditions set in stone, you always have something great to look forward to. Whether it’s baking cookies…
Read MoreFind Significance
After the excellent feedback we received on our client surveys (Thank-you!) I thought it appropriate to republish my article that first appeared in our newsletter in 2015. We are so thankful to play such a significant role in the business lives of our owners, HR and payroll contacts within each Company…
Read MoreStill have questions?
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Meet Payroll Paul
Payroll Paul first joined APlus Payroll in 2008. He specializes in helping build the customer service, marketing, and culture within the company; relying on his 40+ years of 'customer delight' experiences across six countries.
Paul Devlin