Frequently Asked Questions

We like to be transparent with our clients from the start of our partnership, so we've compiled a list of questions that you may have thought of (and some you may not) that we get asked most frequently.

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Why did APlus choose UKG as their software provider?

APlus Payroll is supported by Ultimate Kronos Group (UKG), a renowned cloud company with a global workforce of over 13,000 employees and generating revenue of over $3 billion. But who exactly is UKG, and why might you not have heard of them before? UKG may be a newer name, but its…

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8 major challenges that companies face when using a payroll provider

  Streamline your payroll processes, ensure compliance, and boost employee satisfaction by tackling these challenges head-on! Compliance with Employment Laws and Tax Legislation: Companies must keep up with constantly changing state, federal, and local tax laws, as well as employment regulations.  Mistakes can lead to penalties and legal issues. Solution: Employing…

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We are considering closing the office the day before an upcoming holiday, giving employees an unpaid day off. How would this work for our exempt employees?

Under the Fair Labor Standards Act, exempt employees, who are not eligible for overtime pay, must receive their regular salary regardless of the hours worked in a workweek. If your exempt employees are working during a holiday week, you cannot designate it as an unpaid day for them. Similar to nonexempt…

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Paying It Forward

There’s been a groundswell of ‘Random Acts of Kindness’ in recent years, whether it be picking up a cup of coffee for the person in line behind you or hiding money in places that you know will be found, it’s everywhere. The recipients of such gifts are so delighted that they feel…

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Still have questions?
Schedule an informal chat with a real member of our team about how APlus Payroll can help your business.

When you enter your information below, here’s what you can expect:

  1. You'll receive ONE phone call and ONE confirmation email within ONE business day. We’ll ask you about your business and how you currently do things, what you like about what you're doing now, and what you’d like to do better. If we think we can help, we’ll suggest scheduling a short demonstration.
  2. We'll then schedule a live demo with a member of our Customer Support team who will show you how they make our platform successful for specific businesses like yours.
  3. You’ll then receive a detailed proposal customized for your business with just what you need NOW.
  4. You’ll let us know when you’d like to start or, if it’s not for you right now, you'll be kind enough to tell us.

Meet Payroll Paul

Payroll Paul first joined APlus Payroll in 2008. He specializes in helping build the customer service, marketing, and culture within the company; relying on his 40+ years of 'customer delight' experiences across six countries. 

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Paul Devlin