What Should I Look For When Evaluating Payroll Providers?

by Paul Devlin

Looking for a payroll provider? We know that choosing the right one can be overwhelming. Let us help clear things up for you!

When it comes to payroll, there are two key factors that influence cost: time and quality of service. If you opt for a lower cost provider, you might find yourself taking on more work and getting minimal support. On the other hand, paying a bit more ensures that you have dedicated support and expertise.

Now, let’s dive into what you can expect if you choose a low-cost provider. We’ve heard these common complaints from people who have gone down that road:

  1. Time-consuming tasks: You could find yourself spending days gathering and organizing all your payroll and employee data. It’s not only frustrating but also risky if it’s not done correctly.
  2. Limited responsiveness: Imagine needing urgent payroll assistance and being met with unanswered phone calls and delayed email responses. It’s not ideal and can cause delays in paying your employees on time.
  3. Lack of consistency: With a low-cost provider, you may not have a dedicated person to communicate with regularly. Instead, you’ll be dealing with different individuals who may not understand your unique needs. This lack of continuity leads to wasted time and frustration.
  4. Inexperienced staff: It’s disheartening to realize that the people you’re relying on for payroll support are new and have limited training. Their lack of knowledge can leave you feeling unsure and doubting their answers.
  5. User-unfriendly technology: Low-cost providers often come with confusing and slow technology. You may struggle to generate the reports you need, whether it’s workers comp reports, 401k reports, general ledger reports, or any other essential documents.

If any of these struggles resonate with you, it might be worth considering paying a bit more for a lot more peace of mind. We’re here to provide you with the support and expertise you need to run your payroll smoothly.

Discover the APlus Advantage

At APlus, we understand that each company has unique payroll needs. That’s why our approach is different. Unlike other payroll providers, we take the time to thoroughly review your current setup and offer suggestions to streamline and automate your processes. Our goal is to improve accuracy, simplify your payroll experience, and ultimately save you time and money. Plus, with our structured and automated process, anyone can step in and handle your payroll in case of an emergency. Your backup plan is secure with us.

Get the service you deserve, without the hassle. Curious about our pricing? You can find out instantly without even speaking to anyone here. However, never miss the chance to connect…You’ll be glad you did!

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