Frequently Asked Questions

We like to be transparent with our clients from the start of our partnership, so we've compiled a list of questions that you may have thought of (and some you may not) that we get asked most frequently.

HR Q & A – Do We Have To Do Background Checks On ReHires?

Background checks are an essential aspect of the hiring process, providing valuable insights into a candidate’s history that can help employers make more informed decisions. They are especially important because they ensure the safety and integrity of the workplace, verify the accuracy of a candidate’s resume, and help mitigate potential…

Joint Employment – What You Need to Know about the NLRB Ruling

The final rule issued by the National Labor Relations Board (NLRB) on joint-employment is a significant development that could have profound implications for businesses. The rule, published on October 27, 2023, and set to take effect today, February 26, 2024, provides a new standard for determining when two or more entities…

HR Q & A – A Remote Employee’s Roommate Is Disruptive to Their Work. Do We Get Involved?

Handling a situation where a remote employee’s performance is suffering due to disruptions from a roommate requires a delicate and empathetic approach. Here are some steps you can take to address the issue effectively: Private Conversation Schedule a private, one-on-one conversation with the employee to discuss their performance concerns. It’s important…

7 Issues That Can Impact Your Payroll process..and Your People!

Is your payroll process causing you stress? Here are 7 key signs that indicate your current system may need improvement. Learn how these issues can impact your business…and your people. Data Accuracy Issues: Payroll systems that frequently make mistakes such as incorrect wage calculations, tax deductions, and benefits contributions…

3 Reasons Why Our Time & Labor Module Will Save You Hours

At APlus Payroll, we’re always on the lookout for effective ways to streamline employee management and payroll. That’s why our clients absolutely love the time and labor module built into UKG Ready. Here are some key reasons why. First and foremost, its employee self-service feature is a game-changer. By giving…

Achieving Business Growth with APlus

If you’ve ever had to manage payroll for your business, you know the stress and the countless hours it can consume. Those same stresses can also lead business owners to feel they cannot outsource their payroll. But what if there was a solution that not only takes this burden off…

What Should Be in My Employee Handbook?

An employee handbook is an essential resource for any business. It’s like a friendly guide, helping employees navigate their way around the organization and understand its values and policies. So, what should be in this handy guide? Let’s break it down: Welcome Note: Start with a warm welcome. It’s…

5 Payroll Trends for 2024 and How APlus Can Help

It’s time to delve into the top 5 payroll trends that are trending right now and how they will impact you in 2024 and beyond! As technology continues to advance at a rapid pace, the payroll industry is also evolving with new trends and practices. It’s important for businesses to…

How Positive Feedback Shapes Your Brand Image

Recently our Client Support Supervisor Jessica received a lovely email from a former client. Yes, you read that right. A former client. Here’s just a small sample of the email that moved us all so much: “It’s been a little over a year since leaving APlus and I just wanted to…

Certified Payroll Reporting: Who Needs It and Why?

Certified Payroll Reporting – The phrase itself sounds complicated, but what exactly is it and who needs it? In this post, we’ll explore the importance of certified payroll reporting and how it can be efficiently integrated into your business practices. Understanding Certified Payroll Reporting Based on the Fair Labor Standards…

Navigating the Legal Maze: APlus Payroll Simplifies Compliance

Unraveling the complex web of payroll compliance can feel like navigating a labyrinth. With numerous laws, regulations, and statutory requirements to keep track of, businesses can easily find themselves lost in the maze of compliance. This is where APlus Payroll steps in, your trusted guide, ensuring you stay on…

Is There a ‘Best Practice’ for Hiring?

As we know hiring can be a minefield and although there is no set schedule for any interview process, it’s essential to establish a procedure that ensures you bring onboard the best candidates. It’s also good to remember that the candidate is weighing up you and your Company. If they…

One Employee Record – A Single Source of Truth

Tired of using multiple payroll systems that barely talk to each other? At APlus Payroll, we understand the challenges and complexities that come with managing employee records and payroll. One of the most significant advantages of using UKG Ready is its role as an employee self-service tool. This feature…

Your Payroll Is Personal. Shouldn’t Your Service Be Too?

At APlus Payroll, our goal is to provide you with the best payroll services possible. We understand that every business is unique and has different needs when it comes to managing their payroll. That’s why we offer you a customizable software that can adapt to your business as it grows. When…

Can I use Quickbooks with UKG Ready?

A common question we get is “Can I use Quickbooks with your software?” One word. “Yes!” If you are already using Quickbooks, let’s look at the ways APlus Payroll can help you combine these two powerful platforms. 1. The Power of Integration: When it comes to managing your workforce and…

To Rehire or Not to Rehire: The Importance of Background Checks

Are you looking to hire someone new? Wait, scratch that. Are you considering rehiring an employee who has left your company before? If so, have you thought about conducting a background check? We know, we know, it’s not mandatory, but hear us out. In this post, we’ll dive into why…

5 reasons why our clients do (and you will) love our Time & Labor module

Are you tired of the constant headache that comes with managing employee timekeeping? Look no further than our Time & Labor module by UKG Ready through APlus Payroll. Starting from only $60 a month, this software offers an affordable solution to timekeeping woes. Its ease of use ensures that even the…

Start the New Year With a Break up…with Your Phone!

For those of us that live on our phone for business, it can be especially tough to reduce your screen time while on your personal time, but for the sake of your mental health, it might be worth considering. According to a survey from reviews.org Americans check their phones an average…

5 Tips for Supporting Your Employees’ Well-Being in the Workplace

It’s no secret that happy employees are productive employees. So, if you want to get the most out of your workforce, it’s essential to prioritize their well-being. After all, if your employees are struggling with stress, mental health issues, or feeling burnt out, they won’t be able to reach their full…

HR Topic of the Week – AI and the Workplace

Artificial Intelligence (AI) technologies are revolutionizing workplaces around the globe. From automating routine tasks to making data-driven decisions, AI tools like ChatGPT and AI-based hiring tools are becoming indispensable. Let’s explore the benefits, legal and ethical considerations, best practices for implementation, and real-world success stories of integrating such technologies. Benefits…

No Contracts Just Quality Service

In an era where long-term commitments are the norm for most service providers, APlus Payroll stands out by rejecting this business model. We believe in earning our client’s trust through consistent performance rather than binding them with a term contract. But what leads other payroll companies to require contracts and…

How Can We Show Employees That Their Feedback Is Heard and Valued?

If you’re like most HR professionals, you know how important it is to provide employees with an opportunity to share their feedback. After all, a workforce that feels valued and heard is often a more productive and engaged workforce. But sometimes, it can be hard to know how to show…

Navigating Payroll Deductions: What Small Businesses Should Know

Let’s delve into a topic that might not be the most exciting, but is undeniably crucial for running a small business successfully: payroll deductions. Now, I know talking about deductions might sound a bit tiresome, but understanding them can save you from headaches down the road. So, grab your coffee…

What Is a Self-Service Portal in a Payroll System and How Can It Benefit My Business?

Let’s face it, the traditional way of handling payroll tasks can be a huge pain. It usually involves stacks of paperwork, constant back-and-forth communication, and plenty of time-consuming manual processes. But what if we told you there is a way to streamline your payroll tasks and make them enjoyable? Enter…

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Meet Payroll Paul

Payroll Paul first joined APlus Payroll in 2008. He specializes in helping build the customer service, marketing, and culture within the company; relying on his 40+ years of 'customer delight' experiences across six countries.

Paul Devlin