Frequently Asked Questions

We like to be transparent with our clients from the start of our partnership, so we've compiled a list of questions that you may have thought of (and some you may not) that we get asked most frequently.

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Why APlus Payroll Is the Solution to Your Payroll Service Woes

Many of you have shared stories of dealing with large payroll service providers, either online or the phone, and it seems there are some common threads in those tales of woe. Issues range from frustrating customer service experiences, where getting in touch with a real human being feels like a Herculean…

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Hiring Millennials: Bridging Generational Gaps for a Thriving Workplace

Millennials, born between 1981 and 1996, have become a focal point in discussions about workplace dynamics, primarily due to their unique expectations and work habits. As businesses strive to attract top talent across generations, it’s crucial to recognize what makes each group tick and how to harness their strengths for a…

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How to Set up Your Company With Direct Deposit

For many small business owners, streamlining payroll is a pivotal step towards efficiency and employee satisfaction. One of the easiest ways to achieve this is by setting up a direct deposit system. This not only saves time but also reduces the risk of errors and delays associated with traditional paper checks.…

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Spring: Blossoming Your Potential and Well-Being

Spring is all around us, Winter is in the rear view mirror and longer days are in front. It’s the season of renewal and growth, synonymous with flowers, freshness, and a sense of rejuvenation. This ‘blooming season’ of spring can mark the perfect opportunity for personal and professional growth (and a…

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Why Pay Frequency Matters For You And Your Employees

When it comes to attracting and retaining top talent, an organization’s approach to remuneration can make or break the game. Beyond the basic salary amount, the pay frequency—or how often employees receive a paycheck—plays a pivotal role in the employer-employee relationship and can have significant implications on your business’s operations, culture,…

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HR Q&A – What’s the Difference Between a Furlough and a Layoff?

  When it comes to losing your job, the terms “layoff” and “furlough” are often used interchangeably. However, these two terms mean very different things for both employers and employees. Understanding the distinction between the two can help you navigate your career and plan for your future. So buckle up and…

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Should You Include Bonuses With Your Overtime Pay?

Are you always conflicted on whether or not to include bonuses in your overtime pay calculations? It’s a common question among employers, and the answer may not be as clear-cut as you think. Including bonuses in overtime pay can seem like the fair choice, but it can also lead to confusion…

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Why Time Clocks Can Be a Great Investment

In business, managing time and labor efficiently is essential for success. UKG Ready’s Time and Labor module, partnered with the personal support of APlus Payroll, offers a powerful solution to streamline workforce management. This software integration boosts operational efficiency and promotes accountability and transparency in the workplace. However, once you add…

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PTO Tracking – Saving Time, Reducing Errors and Keeping Employees Happy

  Today, we’re diving into the world of Paid Time Off (PTO) management – a topic close to the heart of every employer and employee. Let’s face it, managing PTO with the good old-fashioned honesty policy or traditional vacation allocation methods can feel like trying to navigate a maze blindfolded. It’s…

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Five Ways to Manage Gratuities

  Managing gratuities effectively is crucial for businesses, especially in the hospitality and service industries, where tipping significantly impacts employee income and customer experience. A comprehensive strategy for handling gratuities involves understanding legal requirements, impact on customer satisfaction, and internal fairness among employees. Here’s a detailed approach to developing such a…

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New NLRB Joint-Employer Rule Temporarily BLOCKED

  The recent ruling by a federal judge in Texas to block the new joint-employer rule proposed by the National Labor Relations Board (NLRB) has stirred significant discussion and analysis within legal and business communities. The crux of the judge’s rationale, as reported by multiple sources including SHRM, Fast Company, Reuters,…

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HR Q&A – A Remote Employee Was Injured at Home During Their Workday. What Are Our Responsibilities?

  If an employee reports being injured while working from home, it’s important to take their claim seriously. While working from home may seem like a low-risk environment, accidents can still happen. In fact, according to the Bureau of Labor Statistics, over 50% of workplace injuries occur in home-based offices. As…

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Navigating the Dangerous Waters of Spam and Phishing Emails

  Let’s admit it, we’ve all done it. Seen an email that looks relatively innocent and clicked on a link that sets off a chain of events that renders your computer useless, or worst still, infects your whole Companies network. Email’s widespread use has made it a prime target for malicious…

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Why Using a Payroll Provider Will Help You Grow Faster Into Other States

  I read recently about a company that expanded operations to four new states within a year. The administrative burden of managing payroll in-house was overwhelming. Four new states meant four new sets of laws and four more deadlines.  The complexity of adhering to various state tax laws, coupled with the…

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HR Q & A – Do We Have To Do Background Checks On ReHires?

  Background checks are an essential aspect of the hiring process, providing valuable insights into a candidate’s history that can help employers make more informed decisions. They are especially important because they ensure the safety and integrity of the workplace, verify the accuracy of a candidate’s resume, and help mitigate potential…

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Joint Employment – What You Need to Know about the NLRB Ruling

The final rule issued by the National Labor Relations Board (NLRB) on joint-employment is a significant development that could have profound implications for businesses. The rule, published on October 27, 2023, and set to take effect today, February 26, 2024, provides a new standard for determining when two or more entities…

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HR Q & A – A Remote Employee’s Roommate Is Disruptive to Their Work. Do We Get Involved?

Handling a situation where a remote employee’s performance is suffering due to disruptions from a roommate requires a delicate and empathetic approach. Here are some steps you can take to address the issue effectively: Private Conversation Schedule a private, one-on-one conversation with the employee to discuss their performance concerns. It’s important…

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7 Issues That Can Impact Your Payroll process..and Your People!

    Is your payroll process causing you stress? Here are 7 key signs that indicate your current system may need improvement. Learn how these issues can impact your business…and your people. Data Accuracy Issues: Payroll systems that frequently make mistakes such as incorrect wage calculations, tax deductions, and benefits contributions…

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3 Reasons Why Our Time & Labor Module Will Save You Hours

  At APlus Payroll, we’re always on the lookout for effective ways to streamline employee management and payroll. That’s why our clients absolutely love the time and labor module built into UKG Ready. Here are some key reasons why. First and foremost, its employee self-service feature is a game-changer. By giving…

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Achieving Business Growth with APlus

  If you’ve ever had to manage payroll for your business, you know the stress and the countless hours it can consume. Those same stresses can also lead business owners to feel they cannot outsource their payroll. But what if there was a solution that not only takes this burden off…

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What Should Be in My Employee Handbook?

  An employee handbook is an essential resource for any business. It’s like a friendly guide, helping employees navigate their way around the organization and understand its values and policies. So, what should be in this handy guide? Let’s break it down:   Welcome Note: Start with a warm welcome. It’s…

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5 Payroll Trends for 2024 and How APlus Can Help

  It’s time to delve into the top 5 payroll trends that are trending right now and how they will impact you in 2024 and beyond! As technology continues to advance at a rapid pace, the payroll industry is also evolving with new trends and practices. It’s important for businesses to…

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How Positive Feedback Shapes Your Brand Image

Recently our Client Support Supervisor Jessica received a lovely email from a former client. Yes, you read that right. A former client. Here’s just a small sample of the email that moved us all so much: “It’s been a little over a year since leaving APlus and I just wanted to…

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Certified Payroll Reporting: Who Needs It and Why?

  Certified Payroll Reporting – The phrase itself sounds complicated, but what exactly is it and who needs it?  In this post, we’ll explore the importance of certified payroll reporting and how it can be efficiently integrated into your business practices. Understanding Certified Payroll Reporting Based on the Fair Labor Standards…

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Meet Payroll Paul

Payroll Paul first joined APlus Payroll in 2008. He specializes in helping build the customer service, marketing, and culture within the company; relying on his 40+ years of 'customer delight' experiences across six countries. 


Paul Devlin